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Local Reviews & Testimonials of Elite Water Systems

Verified Local Reviews

Ralph Moore
Ralph Moore
13:04 21 Oct 19
My wife and I are so glad we made a commitment to invest in a clean water system. We knew are water was contaminated and loaded with chlorine to combat bacteria, so we had our water tested. We were shocked when we saw the results of the test and immediately contracted with Elite Water Systems to install a whole house clean water system. We are very happy that we made that decision four years ago and not need to worry about unhealthy water. Once a year Elite performs maintenance on our system and updates it when necessary. Believe me, it’s great not to worry about the quality of your drinking water.
Aaron Holden
Aaron Holden
01:57 18 Oct 19
My wife spoke with the Elite team at the MumFest in New Bern and made an appointment for our water to be tested. We were pretty appalled at the results. Our city water report already told us most of what we needed to know. The in-home test made it more of a reality of how filthy our water supply is and how it was affecting other areas of our daily living. During the visit, Mike set up the install for the next day and the system was installed. The install crew was awesome and worked in the rain to get the unit installed and running.We are extremely pleased with the quality of the water and also the Pure Select soaps and cleaners. I wish we would have done this a long time ago. Our water out of the kitchen tap tastes better than any bottled water out there. Our soaps actually work now as well. Great job all around. We highly recommend this system and company and the soaps. Great employees all around. Very personable and nice. Amanda that came to set up our Pure Select soap account was extremely knowledgeable and friendly. We were cooking dinner and it was like having a friend over. Good job Elite!
Claudia Strong
Claudia Strong
15:51 16 Oct 19
I have had a wonderful experience with Elite Water Systems. I spoke with Melissa, the owner, on September 23,2019, to get a quote as to how much my first visit to exchange the filters would be. I had a very joyful and good conversation with her. She explained to me what the cost would be and because I had to call her my first visit was free. I couldn't believe it! I am so very grateful for the blessing that she bestowed upon me that day!When the filters had not arrived as expected, Tyler gave me a call to let me know so that I could reschedule. I did for October 10, 2019. The reception at both ends were great!There was a misunderstanding about what was suppose to be done whenJames came out to do the job. Melissa was contacted and James came back with everything resolved! By the way, James was the one who installed my system. It was great to see him again! Not only did he install my system, I was given and upgraded system!James is very good at what he does. He was very concerned about the misunderstanding and he stayed to make sure there were not any leaks. I am very thankful that James came to do the job. He was great company for that short period of time. I really enjoyed his conversation and professionalism. Thank you Melissa,James, Tyler for all the good that you do! Claudia
Kendra everett
Kendra everett
21:54 09 Oct 19
Everyone who came out and helped me was friendly and very helpful... I love my new water system I can tell a huge difference.
Gene Maynard
Gene Maynard
19:24 06 Oct 19
The experience with Elite Water Systems has been great. From our first contact at the local home show to the follow-up visit, every single person has been the best to deal with. We were presented with facts and answers to our questions in an easy to understand manner. The most important question we had was regarding Gen-x, pfoa's and pfos. We were assured that their system is, at this time, the only one that removes them. The installation was professional and prompt, and the installers were pleasant, knowledgeable and patient in the face of a problematic situation at our house. We come away from this experience with a great feeling that we made the best choice in equipment and the best choice in company to install it.
Megan Steinbugl
Megan Steinbugl
23:13 27 Aug 19
Amber did a great job describing & visually showing me what the Elite Water system is capable of. Plus installation is the next day. Can't wait to have it installed! ūüėä
Danielle Armfield
Danielle Armfield
22:28 15 Aug 19
We have had a wonderful experience. Everyone was so friendly and helpful but the installers were the best. Those guys alone made the experience worth it. Our new water sytem is amazing. Our dishes are cleaner our showers are better and the water tastes great. Couldnt imagine not having this system. It is a must have.
Danielle Armfield
Danielle Armfield
22:28 15 Aug 19
We have had a wonderful experience. Everyone was so friendly and helpful but the installers were the best. Those guys alone made the experience worth it. Our new water sytem is amazing. Our dishes are cleaner our showers are better and the water tastes great. Couldnt imagine not having this system. It is a must have.
rob gatcombe
rob gatcombe
16:04 07 Aug 19
Contacted 7 local independent companies . Elite got back to me quick ( not even a response from the others). Did the work quickly and as specified ( with some guidance and correction).
Melissa Langlitz
Melissa Langlitz
19:37 17 Jul 19
I had pleasure of having Elite Water Systems come out to replace some toilets and some other plumbing jobs for me. They were prompt, professional, and did an amazing job. They will definitely be receiving a call from me for any plumbing needs that I have in the future. Could not recommend them enough!!
Dana Holleman
Dana Holleman
15:16 29 Jun 19
What a great company!!! I'm so glad I followed up on sending a water sample in and having my water tested!!! I knew our water was bad but I didn't know it was as bad as it was!!! Coming from a home that 3 people have a skin condition (I have psoriasis, 2 of my kids have eczema) since having the system our skin has done a complete turn around and I couldn't be happier! This company was great to work with! They answered all my questions and treated me like family! From the person that tested my water to the installers and customer service, I have nothing but good things to say! As a fellow business owner, it bothers me to see the 1 star reviews over phone calls, mail ect... some sound like disgruntled ex employees and I can tell you first hand, this company doesn't deserve 1 star! If I could give them 10 stars I would! Great product and wonderful people to work with!!!!
renfish711
renfish711
00:14 11 Apr 19
We just had our install yesterday and the water tastes and feels so much better. The whole process from the demonstration & home test to the install to the follow up appointment today went very smoothly. We are very happy with this company and its employees so far.
erik nosti
erik nosti
20:41 08 Apr 19
We love our water system! It gives us such great piece of mind knowing our family is protected from a lot of the harmful junk that was our tap water prior to installation. Missy was so sweet and such a great help.
John Weber
John Weber
15:10 29 Mar 19
I had my water tested by Elite Water Systems last night, and it was a great experience. The technician they sent out was nice and very respectful. He even had my kids interested in our water quality. I would recommend this company to anyone.
Bob Willis
Bob Willis
22:35 28 Mar 19
This company has done an amazing job with their water testing! They called me and honored everything they said. At first I saw some reviews that made me question them but once i did my OWN research and saw for MYSELF I realized what this company’s goal is. And it’s to help people get clean water! My dogs have been sick for weeks from the water and my kids have had skin issues after moving to North Carolina and once I got a system they are back to normal and that’s an honest testimony . I am living proof that this was worth the time to at least let them test my water. Thank you to their technician!
Melissa Langlitz
Melissa Langlitz
16:52 26 Feb 19
I had pleasure of having Elite Water Systems come out to replace some toilets and some other plumbing jobs for me. They were prompt, professional, and did an amazing job. They will definitely be receiving a call from me for any plumbing needs that I have in the future. Could not recommend them enough!!
Kelly Nicolson
Kelly Nicolson
21:10 21 Feb 19
Great company! Excellent customer service! And the system is amazing! My hair is softer, skin softer and I don’t need gallons of soap to get the job done anymore. I also feel so confident that my family is getting truly clean water now.
James Cullen
James Cullen
02:59 21 Feb 19
Elite water systems is an awesome company!! There water purification systems are the best that I have come across. The employees of the company are kind and courteous and always willing to help you out. The owner of the company is very passionate about her employees and her customers. I am very satisfied with my water purification system!!!
James Cullen
James Cullen
13:33 20 Feb 19
Elite water systems is an awesome company!! There water purification systems are the best that I have come across. The employees of the company are kind and courteous and always willing to help you out. The owner of the company is very passionate about her employees and her customers. I am very satisfied with my water purification system!!!
Amanda Davenport
Amanda Davenport
12:16 20 Feb 19
Everyone that I’ve ever had to deal with at this company has been super amazing! All of my questions were answered without making me feel like I was a bother, my issues resolved. I couldn’t be happier with my water system. The difference in my skin is so much better! I’m not waking up during the night applying eczema cream anymore and I can’t believe how much softer my clothing and towels feel! This was the best purchase I have ever made for myself and family!!
Dewey Brown
Dewey Brown
17:48 04 Sep 18
I have had the Elite water systems just over a year and have been very pleased. The water quality is noticeably and we minimized buying bottled water. The annual service is a must to verify that the system is working and to sort out any maintenance issues. We are satisfied customers.
Theodore Pitts
Theodore Pitts
15:15 16 Aug 18
This update is excellent, because it makes sure that I am drinking and bathing in clean water. Clean water is more important than most people know.
Johnathan Harvey
Johnathan Harvey
20:29 17 Jul 18
Whole home system is amazing! Noticed a difference in home's water immediately, and can tell when we're away from home. Customer is support has been great since we bought our system in 2014. In-home technicians are professional and thorough in all their work. Would recommend this product and service to any and everyone!
Next Reviews Write a review

I recommend Elite Water to everyone!

Everyone was professional and friendly. I recommend Elite Water to everyone!

Dylan & Tori Rotosky - Beulaville, NC

Amazing service and great customer service care

AMAZING - Absolutely love our water now!! Elite Water Systems is a premium water company that offers great water that tastes amazing and feels way better than the water we had before. Amazing service and great customer service care. Everyone is friendly and really knowledgeable about the equipment and services!

Fisher - Jacksonville NC

We are satisfied with everything from Elite Water Systems!

Robert was great and very polite! Denny and his helper were knowledgeable, smart and very sweet. They did a great job showing us everything to do with the water system. Everyone was friendly. We are satisfied with everything from Elite Water Systems!.

Wayne & Deborah Rouse - LaGrange NC

Elite Water Systems is the best we have seen!

Elite Water Systems is the best we have seen! Thank you for everything!

Richard/Mary Ostrom - Leland NC

Outstanding job, very professional

Install Technician did and outstanding job, very professional, explained every detail. They cleaned as they worked and corrected a problem that a previous plumber did in order so the unit could work properly.

James Stancil - Princeton NC

Fantastic Job!

Maya was very thorough. The installers were very professional and did a fantastic job.

Jerry Carter - Pikeville, NC

Highly Recommend!

The Elite Water Systems team was very professional and helpful throughout the entire installation process. I would highly recommend their services to friends and family!

Cody & Kristyn Vaughan - Goldsboro NC

We Were Thrilled With Our Service

We were very satisfied with all aspects of our dealings with Elite Water Systems. From Maya our water technician to the install guys, we
were thrilled with our service. The system has been fabulous. We love drinking water now! Thank you Elite!!

Katie Lemaire - Jacksonville, NC

We Recommend This Company To Everyone...

We didn't know how much water was so important element in our lives, with Elite Water Systems really educated us on the importance of clean water. Elite Water Systems is very professional and knowledgeable. They answer all questions and explain the differences of water types. We recommend this company to everyone seeking to have pure and clean water. Wonderful staff from top to bottom. We love it!!

S. Card - New Bern, NC

A Pleasure to Work With

Elite Water Systems has been a pleasure to work with from the no-pressure approach to sales, the professional installers and the prompt and quick paperwork process. I can already see a difference in my skin and my water is clean tasting. Thank you for your service.

Katherine Wade - Swansboro, NC

Great System, Great Folks

Great system, great folks and so helpful. So professional, sweet, nice, kind and answers all questions.

Knapp-Morrison - Jacksonville, NC

Service Technician Was Great!

Service Technician Aswane was great! He answered all of my questions and explained how to re-set the water system. I hope to see him again next year.

Jane Gomez - Hubert, NC

We Noticed An Instant Difference

We bought the Elite Water System for our new home that had very hard water. We noticed an instant difference. I would recommend Elite Water to anyone else that would like the best water for their home!

Sarah Laicer

Swansboro, NC

110% Satisfied!

110% satisfied! The people have been so friendly and genuine, and the service is amazing! The difference in our water quality has made such a change in how it feels and taste, and the products clean much better than our store bought items. Definitely recommend them!

Best Decision We Have Ever Made

Amanda, Amber and Jorge was extremely professional and polite. Each person was very informative and wonderful to work with. We are so satisfied with the product and the company, best decision we have ever made.

Racquel Ortiz - Jacksonville, NC

Very Nice and Friendly

The representative that came to our home today was very nice. She explained everything before we signed the contract, very nice and friendly young lady.

Dorothy Brimmer - Havelock, NC

Very Professional and Knowledgeable

David came into my home and was very professional and knowledgeable about what was going on with my water. He helped me understand the product and what I can do. Nick came the next day to install my Puronics System and he was professional and answered all of my questions. everything was explained to me about the fragrances for my soap products and the Americana Shopper program. All was quick and courteous!

Ian Getman - Wilmington, NC

We Love It!

I am super excited to have a nice water system that cleans our water. The water hardness and chlorine levels were outrageous. I love the way my skin feels now!! My husband drinks our tap water now and love it!

Kason Kincaid - Havelock, NC

Absolutely Amazing Company With the Best Customer Service

Absolutely amazing company with the best customer service. They made buying their product the easiest decision. Love how enthusiastic their employees are to work for the company!

S. Gloede - Goldsboro, NC