Hours: 9AM - 5PM M-F 9AM - 1PM SAT

Local Reviews & Testimonials of Elite Water Systems

VERIFIED LOCAL REVIEWS

Brittany Taylor
Brittany Taylor
00:56 09 Jul 20
These guys are awesome! My husband signed us up for a free water test and the guy that came out was amazing. He was on... time, very polite, and very knowledgeable about the system. We live in Beaufort Co, NC and the city water is not the best. We were constantly getting notices about them putting chlorine in the water. It even got to the point where I was using bottled water for cooking/drinks. We received a $50 gift card for having the water test done the same night, which was really cool. After getting the system installed, the both of us could tell an immediate difference in the water. The best part for me, is the free cleaning/self-care supplies that we will get for the next 5 years! Anything from cleaners to shampoos and soaps, even laundry and dish soaps! It's a very affordable system I think, and we will definitely save more money in the long run with this! And the fact that it has a lifetime warranty is amazing as well! The install guys were also very polite and punctual, cleaned up after themselves and even has a outdoor storage type box to place over the system so you wouldn't see it. This has to be the best decision my husband and I has ever made!read more
Felicity Ayala
Felicity Ayala
11:34 30 Jun 20
We had a pretty good experience, we originally won a raffle and they said we had to get our water tested in order to... get our gift card so an appointment was scheduled. The person who was supposed to come didnt arrive the first time, the next time they came the experience was great, the rep had no idea about a gift card but was awesome and we decided to get the water purifier anyway. The two guys did awesome they stayed super late, but everything works good. I do wish we got the 2 stainless steel bottles the rep said he put on our order (we even have it in words) and never received them.read more
D Dunn
D Dunn
19:54 09 Jun 20
The staff at Elite Water Systems is amazing. Installation was easy and I enjoy having clean water.
Connie Schultz
Connie Schultz
13:19 03 Jun 20
My husband and I have been living with hard water for many years, I was tired of not being able to keep appliances... clean, clothes clean, and most of all not being able to drink my water, it also became detrimetal to my pets as they didn't want to drink the water either, I lost 2 to cancer, don't know if it had anything to do with the water but I'd had enough. I called Elite and we set up an appointment time that worked with our work schedule. tCheyenne, came out on Saturday and tested our water, I was blown away, no wonder my dogs or cats didn't want to drink the water. My skin and hair was dry, hair brittle and dry. The water was disgusting. We set up a time for the install on Sunday, believe it or not, those guys were great. Mr. Danny explained how the system worked and what we needed to do to keep up with the maintenance. My husband and I were very pleased, you could feel the difference in the water after the install. I am glad to be a member of the Elite family and I will spread the word to friends and family. Thank you to all involved.read more
Derrle
Derrle
16:55 29 May 20
There is not enough space to to verbalize how awesome this company is ! From professionalism ,to actually taking an... active interest in the quality of service they are providing , to their knowledge & workmanship. Absolutely a 5 star company and would highly recommend them for any of your plumbing needs .Just can't say enough how much they have been a true blessing To our family! Thank You Elite Family!read more
Lynn Cypher
Lynn Cypher
20:43 21 May 20
I was very satisfied with the gentleman that checked my water system. When my system was installed a year ago I was in... a tizzy because of selling my home and moving across country and moving into a new community and new home. I was not really thinking about what I had to do to keep an eye on my water system. I did not know I was supposed to be checking the salt level. Thankfully the technician explained things to me that were probably told to me before but did not sink in. Thank you for taking care of me.read more
manny salinas
manny salinas
19:28 21 May 20
From the first moment I called, the representative were clear with all the information I asked for. I had a system... installed and the technician gave us a great walk through of the system. I strongly recommend anyone thinking of adding a unit to your home to have Elite water do the installation. The reps I spoke to were Berlinda with my initial call and Jamie followed up with me. Thank you guys I’m really enjoying my unit.read more
Betty Jaimedes
Betty Jaimedes
19:19 21 May 20
Since my system installation I no longer have the annoying smell of chlorine and how good my water tastes. I'm also... using less detergents and cleaning solutions in my appliances which saves me money and will hopefully extend the life of my appliances.read more
Jamie Bauer
Jamie Bauer
17:57 21 May 20
I've had a wonderful experience with Elite Water Systems. The tech James came on time and was very knowledgeable of our... new system. I noticed a change in the water right away. My coffee has never tasted so good! My 10 year old son has eczema. He hasn't had one outbreak since we got this system. I'm very happy with our purchase.read more
Tiffany Davis
Tiffany Davis
17:55 17 Apr 20
So far so good! We can definitely tell the difference in our skin and hair. Also the water taste better.
Rouselle Quijano
Rouselle Quijano
15:57 26 Mar 20
Elite Water sales representative was very professional and knowledgeable of the company and the resources used to... manufacture the unit.The installation crew was very knowledgeable and had installed my unit in time and assured me of all what I need to do in maintenance and on how I will take care the unit and also what other maintenance done by the company. Me & my husband are very happy to be a part of the Elite Water family and will recommend to my family and friends in the future to come. Elite Water is the most beneficial purchase I have ever made. It's worth it!read more
Neth Sauco
Neth Sauco
15:49 26 Mar 20
Elite Water sales representative was very professional and knowledgeable of the company and the resources used to... manufacture the unit.The installation crew was very knowledgeable and had installed my unit in time and assured me of all what I need to do in maintenance and on how I will take care the unit and also what other maintenance done by the company. Me & my husband are very happy to be apart of the Elite Water family and will recommend to my family and friends in the future to come. Elite Water is the most beneficial purchase I have ever made. It's worth it! 😀💦💙💯read more
Raymond Price
Raymond Price
17:22 04 Mar 20
Called the office after my dog decided to go searching for the water noise and chewed through the adapter cable. Peter... came out and replaced the adapter and main board 2 days later. Tydrekia and jamie helped coordinate to make it a smooth process and most of the items were covered under warranty. This is the type of customer service and tech repair deserving of our continued businessread more
tracy darder
tracy darder
16:26 29 Feb 20
We just purchased out first home that has a well, so we needed to know the water quality. Water is very important to us... and our health. Elite Waters contacted us, we set up the appointment, which was very educational and informative. The next evening they were at my house after work installing and going over the whole sytem. Elite has very hardworking and educated employees. They know their business!! I'm in the beginning stages with the system, so far within the first couple days you can feel the difference in your skin and your clothes. The Pure & Gentle products which they offer at no cost for 5 years is amazing! I recommend that everyone should just reach out and get your water checked for your health if nothing else. Knowledge is power and water is an important part of all of our lives. So call Elite Water Systems today!!read more
DJ Dave Martinez
DJ Dave Martinez
00:30 26 Feb 20
We had a water test done and were not surprised by the very poor results. Anyone living in the Wilmington, NC area... knows just how bad the water quality issue is. Elite Water Systems installed their Whole Home Filtration System on the very same day of our water test. Now we have clean water throughout our entire home - for drinking, dishes, showering and laundry. Well worth the investment and we HIGHLY RECOMMEND contacting the Professionals at Elite. These folks know their stuff!read more
Anthony Butler
Anthony Butler
22:00 10 Feb 20
Having a great experience so far with Elite Water Systems from installation to customer service everything has been top... notch thanks again Elite Water Systems team!read more
Sherry Anthony
Sherry Anthony
16:11 02 Feb 20
Peter and Brandon were great installers. They were efficient, on time and made sure all our questions were answered.... Josh made the purchase process easy and have us the info we needed. Great customer service guys! Thank you all.read more
ray smallwood
ray smallwood
22:29 31 Jan 20
Pleasant experience from start to finish. Have recommended to friends.
Chuck Proze
Chuck Proze
14:58 27 Jan 20
On 1-10-2020 Justin & Brain installed my new water system. They were on time and installed the system it a timely... manner. Installed in the best spot on back of my house as not to be in the way of anything with easy access to service system. They were very professional at what they did explained what they were doing. Cleaned up any material that they didn't use or any trash in yard. Justin & Brain then explained what they system does and how it worked to me in a manner that was plain and easy to understand, showed me how to mix the product. System has made my water taste better now I can get water from my tap and not a bottle. Thanks Guysread more
Cameron Heikes
Cameron Heikes
23:25 24 Jan 20
So far so good. Just got the system installed yesterday and I can already tell the difference in the water. Sales reps... and installers have been very nice, and easy to work with. Definitely recommended.read more
Next Reviews

I Will Be Recommending to All My Friends & Family!

Good morning, I just wanted to respond about my recent appointment with Dan to replace my water heater lines. Dan did an amazing job and was very helpful/courteous. He went through all the options available for the fix and throughly explained each to my satisfaction. He cleaned up all debris/trash left from the fix and insulated the lines, installed a cold water shut off valve and installed an expansion tank that was needed. He took his time and made sure everything was done right and up to code.I work with the public everyday for my job and it shows when someone truly cares about their work and is not simply going through the motions. I will be calling your company again for any future repairs and will be recommending your company to my friends and family.

Thanks again, Justin Rodriguez

Excellent Service!

Andrew provided excellent service, stayed to be sure system was working properly.

John Maye - Charlotte NC

I recommend Elite Water to everyone!

Everyone was professional and friendly. I recommend Elite Water to everyone!

Dylan & Tori Rotosky - Beulaville, NC

Amazing service and great customer service care

AMAZING - Absolutely love our water now!! Elite Water Systems is a premium water company that offers great water that tastes amazing and feels way better than the water we had before. Amazing service and great customer service care. Everyone is friendly and really knowledgeable about the equipment and services!

Fisher - Jacksonville NC

We are satisfied with everything from Elite Water Systems!

Robert was great and very polite! Denny and his helper were knowledgeable, smart and very sweet. They did a great job showing us everything to do with the water system. Everyone was friendly. We are satisfied with everything from Elite Water Systems!.

Wayne & Deborah Rouse - LaGrange NC

Elite Water Systems is the best we have seen!

Elite Water Systems is the best we have seen! Thank you for everything!

Richard/Mary Ostrom - Leland NC

Outstanding job, very professional

Install Technician did and outstanding job, very professional, explained every detail. They cleaned as they worked and corrected a problem that a previous plumber did in order so the unit could work properly.

James Stancil - Princeton NC

Fantastic Job!

Maya was very thorough. The installers were very professional and did a fantastic job.

Jerry Carter - Pikeville, NC

Highly Recommend!

The Elite Water Systems team was very professional and helpful throughout the entire installation process. I would highly recommend their services to friends and family!

Cody & Kristyn Vaughan - Goldsboro NC

We Were Thrilled With Our Service

We were very satisfied with all aspects of our dealings with Elite Water Systems. From Maya our water technician to the install guys, we
were thrilled with our service. The system has been fabulous. We love drinking water now! Thank you Elite!!

Katie Lemaire - Jacksonville, NC

We Recommend This Company To Everyone...

We didn't know how much water was so important element in our lives, with Elite Water Systems really educated us on the importance of clean water. Elite Water Systems is very professional and knowledgeable. They answer all questions and explain the differences of water types. We recommend this company to everyone seeking to have pure and clean water. Wonderful staff from top to bottom. We love it!!

S. Card - New Bern, NC

A Pleasure to Work With

Elite Water Systems has been a pleasure to work with from the no-pressure approach to sales, the professional installers and the prompt and quick paperwork process. I can already see a difference in my skin and my water is clean tasting. Thank you for your service.

Katherine Wade - Swansboro, NC

Great System, Great Folks

Great system, great folks and so helpful. So professional, sweet, nice, kind and answers all questions.

Knapp-Morrison - Jacksonville, NC

Service Technician Was Great!

Service Technician Aswane was great! He answered all of my questions and explained how to re-set the water system. I hope to see him again next year.

Jane Gomez - Hubert, NC

We Noticed An Instant Difference

We bought the Elite Water System for our new home that had very hard water. We noticed an instant difference. I would recommend Elite Water to anyone else that would like the best water for their home!

Sarah Laicer

Swansboro, NC

110% Satisfied!

110% satisfied! The people have been so friendly and genuine, and the service is amazing! The difference in our water quality has made such a change in how it feels and taste, and the products clean much better than our store bought items. Definitely recommend them!

Best Decision We Have Ever Made

Amanda, Amber and Jorge was extremely professional and polite. Each person was very informative and wonderful to work with. We are so satisfied with the product and the company, best decision we have ever made.

Racquel Ortiz - Jacksonville, NC

Very Nice and Friendly

The representative that came to our home today was very nice. She explained everything before we signed the contract, very nice and friendly young lady.

Dorothy Brimmer - Havelock, NC

Very Professional and Knowledgeable

David came into my home and was very professional and knowledgeable about what was going on with my water. He helped me understand the product and what I can do. Nick came the next day to install my Puronics System and he was professional and answered all of my questions. everything was explained to me about the fragrances for my soap products and the Americana Shopper program. All was quick and courteous!

Ian Getman - Wilmington, NC

We Love It!

I am super excited to have a nice water system that cleans our water. The water hardness and chlorine levels were outrageous. I love the way my skin feels now!! My husband drinks our tap water now and love it!

Kason Kincaid - Havelock, NC

Absolutely Amazing Company With the Best Customer Service

Absolutely amazing company with the best customer service. They made buying their product the easiest decision. Love how enthusiastic their employees are to work for the company!

S. Gloede - Goldsboro, NC